Sales - Account Manager

Sales - Account Manager

Job Summary:

A Sales Account Manager is responsible for building and maintaining relationships with clients, understanding their needs, and strategically selling products or services to meet those needs. This role involves identifying opportunities for growth, ensuring customer satisfaction, and achieving sales targets. The Sales Account Manager serves as a key liaison between the company and its clients, contributing to the overall success of the sales team and the organization.

Key Responsibilities:

1. Client Relationship Management:

· Develop and nurture strong, long-term relationships with existing clients.

· Act as the main point of contact for client inquiries, concerns, and feedback.

2. Sales Strategy:

· Develop and implement effective sales strategies to achieve revenue targets.

· Identify and pursue new business opportunities within existing accounts.

3. Needs Analysis:

· Conduct thorough needs assessments to understand clients' business objectives and challenges.

· Propose tailored solutions that align with clients' goals and objectives.

4. Product/Service Knowledge:

· Stay informed about the company's products or services and industry trends.

· Clearly articulate the value proposition of products or services to clients.

5. Quota Achievement:

· Set and achieve sales targets, quotas, and objectives within specified timeframes.

· Monitor and report on sales performance against targets.

6. Cross-functional Collaboration:

· Collaborate with internal teams such as marketing, product development, and customer support to ensure client satisfaction and resolve issues.

7. Forecasting:

· Provide accurate sales forecasts and contribute to sales planning.

· Analyze market trends and competitor activities to identify opportunities and threats.

Qualifications and Skills:

· Proven experience as a Account Manager or in a similar sales role.

· Excellent communication and interpersonal skills.

· Strong negotiation and closing abilities.

· Ability to analyze data and market trends to inform sales strategies.

· Results-oriented and self-motivated.

· Familiarity with CRM software and sales tools.

Education and Experience:

· Bachelor's degree in Business, Marketing, or a related field.

· Previous experience in B2B sales is preferred.

Work Environment:

· The position involves travel to meet clients or attend industry events.

· Flexibility to work outside standard business hours to accommodate client needs.

A Sales Account Manager plays a critical role in driving revenue growth, maintaining customer satisfaction, and expanding the company's client base. The role requires a combination of strategic thinking, relationship-building skills, and a proactive approach to achieving sales objectives